Shipping policy

1.1 UK Mainland Delivery

Chris Holmes Antiques offers quotes for secure delivery across the UK mainland using our trusted fine art and antique couriers.

Standard delivery is to your doorstep. For large or heavy items, please ensure someone is available to assist with off-loading, as deliveries are usually handled by a single driver.

If you would like your item placed inside your home, garden, or another specific location, this can be arranged in advance. Additional charges will apply. Please contact us at contact@chrisholmesantiques.co.uk before placing your order to discuss these arrangements.

At checkout, please select ‘Pick up’ (not ‘Ship’) to complete your purchase. You can then:

Proceed with payment, and we will send you a separate delivery payment link
Or contact us for a quote and receive a custom order link with delivery included

Alternatively, at checkout, select ‘Pick up’ to:
- Collect the item in person
- Or have your chosen agent collect the item from our UK showroom

If you choose not to use our delivery service, you are solely responsible for arranging your own transportation.

1.2 International Shipping

We prefer our International customers to organise their own Shipping of goods with only reputable and agents. However, International shipping quotes —including crating, delivery, and insurance—can be obtained upon request. Quotes will be based on your destination and specific requirements.

All associated costs are payable directly to the shipping company.

You may:

Use your own preferred shipping agent
Or use our recommended agent based on the quote we provide

In either case, please contact us at contact@chrisholmesantiques.co.uk before purchasing to discuss your options.

Alternatively, at checkout, select ‘Pick up’ to:

Collect the item in person
Or have your chosen agent collect the item from our UK showroom

The purchaser is responsible for all transport, insurance, and associated shipping costs. This includes any import duties, local taxes, customs clearance charges, port handling fees, or any other costs incurred when goods enter the destination country.

Chris Holmes Antiques is not responsible for any increases in duties, taxes, or related charges; any such changes will be passed directly to the purchaser.

If you do not use our recommended logistics services, you are entirely responsible for arranging, managing, and insuring the transport of your item, including compliance with all import regulations in your country.

1.3 Delivery and Shipping Times

Shipping times vary depending on the item and destination.

UK parcels: Most items are delivered within 2–4 weeks after payment has cleared. This is a guideline only.
Bulky or large UK items: Delivery may take 3–6 weeks. This is also a guideline only.
Orders may arrive in multiple parcels.

The timescales for dispatch from Chris Holmes Antiques depend on several factors, including payment clearance, courier availability, and demand.

Shipments outside the UK
Once payment for the UK leg of the journey has cleared, our trusted Fine Art and Antiques courier will arrange collection and delivery to your chosen shipping agent. Alternatively, the shipping agent may collect directly as part of their service. We use only experienced and trusted couriers to ensure safe transport of goods; however, their availability for collection and delivery timescales will vary.

After goods have been delivered to the shipping company or agent for export, the shipping schedule becomes the responsibility of the buyer (importer) and/or their shipping agent. Chris Holmes Antiques has no control over this stage.

Shipping agents usually provide timescale estimates for the time that the goods are in transit. These estimates do not include:

Crating or packing
UK collection
Queuing prior to shipment
Delays caused by late payment by the importer/buyer
Delays in the importer/buyer providing necessary documentation
Customs delays at any border
Any other unforeseen delays

When we provide a shipping quote, we forward the shipping agent’s full quotation, including their terms and conditions. We strongly recommend that buyers read and understand these before proceeding.

Important: Chris Holmes Antiques accepts no responsibility for any delays or damage to goods after they have been handed over to the shipper, or to any other party, by our courier. We will not be held responsible or liable for any compensation or refunds in such cases.

1.4 Shipping Notification

We will notify you as soon as your item has been shipped and provide any available tracking details if applicable.

1.5 Insurance and Damaged Goods

All items are fully insured during transit until they are received or signed for.

Please inspect your item immediately upon delivery. If you discover any damage, notify us right away at contact@chrisholmesantiques.co.uk, and include photographs of both the packaging and the item.

Damage claims must be made within two days of delivery. If you confirm receipt and do not report any issues within this time, we may be unable to assist you in claiming compensation from the shipping company. The international shipping provider is ultimately responsible for reimbursing you for any damage during transit.

2.1 Showroom Collection

If you choose to collect your item from our showroom, either personally or through a transport company, please contact us at chris@chrisholmesantiques.co.uk to arrange a suitable collection time.

As our opening hours may vary due to fairs, public holidays, or buying trips, it’s essential to confirm availability before your visit to avoid disappointment.

2.2 Collection Address

Our primary collection address is:
Chris Holmes Antiques, Ground Floor, 22–24 Finkle Street, Knaresborough, North Yorkshire HG5 8AA, United Kingdom

Some larger items may be collected from a secondary storage location within 10 miles of the shop. We will provide this address if applicable.

2.3 Collection Timeframe and Storage

You are welcome to collect your items in person from our showroom or gallery. Once we notify you that your item is ready, you must collect it within 14 calendar days.

After 14 days, your item will be placed in storage. Additional storage costs may apply, which will be your responsibility. For further information or to arrange storage, please email contact@chrisholmesantiques.co.uk.

3.1 Uncollected Items

Items that remain uncollected for 6 months without a confirmed collection or storage arrangement will be resold. No refund will be issued.

3.2 Storage Arrangements

If you need to store an item for more than 14 days, please contact us in advance at chris@chrisholmesantiques.co.uk to discuss and confirm availability, timeframes, and associated costs.

International Shipping Disclaimer

We work only with experienced and trusted couriers and shipping agents to ensure your items are handled with care. Please note that all shipping is arranged and paid directly with the shipping company. Once items have been collected from our premises or delivered to your chosen agent, responsibility for transit, delivery times, and insurance rests with the shipping company and/or the purchaser. Chris Holmes Antiques cannot accept liability for delays, customs issues, or damage once items have left our care.